Rants


3
Apr 06

Telecom Are Awful

Telecom are the biggest telecommunications company in New Zealand. Their monopoly over the New Zealand industry has been debated a lot, especially over the past few years with regards to broadband internet service.

Back last year, I posted this article with prices for broadband internet plans. It got a fair amount of notice from my New Zealand readers, most who were pretty pissed off about the prices and speeds.

In the past few weeks, Telecom has been advertising about how they are now providing “faster, cheaper” broadband. While they have introduced a plan with 10GB of bandwidth at a speed of 3.5Mbps downstream (which isn’t really that bad, considering it’s almost twice as fast and $10 cheaper than before, however it still slows down to dial-up once you reach your bandwidth limit and you seemingly can’t buy blocks of more bandwidth) they are toting them as starting at $29.95 per month. Sounds great! Or is it?

In small print the advertisement says that the plan they are talking about gives you only 200MB per month, and each megabyte thereafter is 2¢. That means that 1GB is more than $20. That is crazy! I fear that someone will get caught out like the person who this Telecom bill from 2003 belongs to:

That is tragic.


10
Mar 06

I Am A Pussy

Today, I cried in the supermarket. On a Friday evening as everyone is getting their groceries before the weekend. I am such a pussy.

We were at New World in the City Centre getting Peter’s fix of Celestial Seasonings Green Tea with Lemon, Honey & Ginseng (I actually had to call the distributor for him, he loves it that much). I was wandering down the baking ingredients aisle when some lady smashed her cart into the back of my foot. Right at the base of my Achilles tendon. I did a, “Ffffffffuuuu-aaaaah!” and hobbled over to the shelves to get my balance to see if my foot was bleeding. It was one of those pains like when you stub your big toe really hard, and you have to sit on the ground and hold your toe, just because your brain says you need to hold it even though holding it does not help.

Anyway, evil trolley lady says, “Oh, sorry. Is there anything I can do?” In hindsight, I should have asked her to get me some frozen peas, but instead I just said no in a “go away before I cry” type of way. Peter comes over to me and asks if I’m alright and I say yes but my heel hurts like a motherfucker. At this time, I am able to succeed in pulling my sock down to see that the skin is hanging off but it’s not bleeding. For some reason, at that moment my eyes felt a bit wet. I say to Peter, “I better not cry.” Apparently, saying that actually made me cry.

So there I am, crying in front of the olive oils thinking about how I am crying in the supermarket in front of all these people over a scraped heel that isn’t even bleeding. This makes me cry even more. I was also wearing non-waterproof mascara.


9
Mar 06

Wellington’s Shitty Rental Market

It’s been quite a few years since I’ve had to look for a flat in Wellington, but I don’t remember it ever being as bad as it seems to be right now. Luckily, we only had to look for about two weeks for a place, which meant we only had to look at approximately 20 disgusting flats. I wish I was exaggerating.

The first thing that pissed me off was when we were looking in the Dominion Post were the prices. Apparently it is the time of the year when shitty landlords jack up the prices because they have the pick of the bunch and desperate people (such as ourselves) who are somewhat willing to pay out the nose for what is potentially a fucking dump. When I left New Zealand, I was living in a $400 per week brand new 2-bedroom apartment in the city centre with a garage (although, it was actually a shitty build with paper-thin walls and crusties living next door who used to play stupidly loud music in the middle of the night and punch our front door when we complained). I thought that place was pretty flash, seeing how I was previously living in a somewhat rundown 2-bedroom upstairs flat with a garage just on the city centre outskirts for $240 a week. Now it seems that $350 is a very average price for a 2-bedroom flat in the suburbs.

I also kept coming across things like this while reading the classifieds:

MT COOK cute 2br renovated villa with all whiteware inc dishwasher, polished floors, garage, garden, available immediately, $330pw SORRY PROPERTY LET

I mean, WHAT THE FUCK. Why even run that ad? Why waste my precious five seconds reading that? Argh!

A new thing that I noticed while doing the flat hunt was that these flats were being shown like open homes. I’m talking 15 people waiting on the street for 1:30pm while the owner put a sign up on the gate while we all rush the apartment and someone quickly says, “I’ll take it!!!!!!” and then does a victory lap around the living room while the owner gets the lease out, and while everyone else is still standing there looking in cupboards and checking the bathroom. Or, the 15 people are quickly looking at the flat and one person says, “I’ll take it!!!!!!” to which the owner or agent says, “Oh, yes, fill out this application form. We still have another 150 people to show the flat to, so we’ll get back to you.” Again, WHAT THE FUCK. If someone wants it, why not give the flat to them subject to a credit check?

Also, due to the open home-esque views, we saw the same couple at three places who I jokingly referred to as “our competition”. They were (are?) in the same position as us – have been overseas for five years, and are now staying with their parents as adults. Fun.

In addition to the crazy prices, I also noticed that the majority of the places we viewed were fucking repulsive. Stains on the carpet, mould in the bathroom, filthy walls, and trash littering the yard. Again, WHAT THE FUCK. Why bother showing a place that looks disgusting with a high rental price? Surely, only a complete dolt would bother renting it.

Some examples of great houses we’ve looked at:

  • A house in Mt Victoria that had all of the windows on one side covered by a house built 25cm away, a rotting window frame that was almost falling out, and trash out the front ($350pw)
  • A townhouse in Newtown that was right behind the McDonald’s on Riddiford Street so when the wind blew you could smell the rotting trash, it was also absolutely filthy with unfinished chipboard and water stains ($420pw)
  • An upstairs flat in Newtown that had a shopping cart in the yard (need I say more) ($345pw)
  • An expensive and supposedly very posh furnished apartment on The Terrace that had busted up whiteware from the 1970s and mould in the bathroom ($450pw)
  • A really nice downstairs flat in Kelburn that was nicely laid out inside and had been freshly painted, but absolutely stunk of mould, the washing line was also in a dark alley underneath the upstairs neighbours deck ($350pw)
  • An awful apartment in Stadium Gardens in Thorndon that looked like it was built by dodgy builders with no certificates who were used to building disgusting and cheap looking hotels, which was shown to us by an oldish guy from the property management company who was drunk, greasy, annoying, and extremely fat in a crinkled and ill-fitting suit ($420pw)

Another thing I noticed is that our prospective landlords were asking really personal and/or fucking stupid questions. My sister is also looking for a new place for herself, her fiancé, and her kid. We both got classics such as:

“Do you have much in savings?”
“Are you married?”
“Will your child scribble on the wallpaper?”

My sister has also noticed that people do not want to rent to anyone with children and these people are not doing a good job of pretending to not to be biased and potentially breaking the law. My sister has found that landlords will tell her something different on the telephone when she mentions she has a daughter, than to my mother who calls and mentions her granddaughter coming to visit – for example, telling my sister the place has no yard and is unfenced, to telling my mother the complete opposite. Also, telling my sister than the house is unsuitable for children but not asking my sister’s question of, “How exactly is it unsuitable?”

Basically, renting in Wellington is shit. The quality of the housing is awful, especially compared to the places I’ve lived in overseas, and the rental prices are extremely over-inflated. The agents are useless bigoted twats who seemingly don’t actually want to rent their properties. I have also learnt that “tidy” in a property ad means “disgusting”, and “cute” means “old”.

I am so glad we found a place in a decent area that wasn’t completely over our budget, owned by a woman who actually seems to be a decent human being. My sister however, is still looking…


13
Feb 06

I Hate Hairdressers

I’ve always been a bit scared of hairdressers. Mostly because, in my experience, they seem to fuck hair rather than dress it. It also seems that my experience is of choosing really bad hairdressers.

The first time it wasn’t my choice. I was about seven-years-old and my mother took me to the hairdressers around the corner. Now, cutting a kid’s hair isn’t rocket science. It’s not like I asked for foils or an up-do. My mum just wanted them to trim my gorgeous verging-on-bowl-cut style and my fringe. I remember them hacking my fringe into complete unevenness, me crying, and my mum fixing it when we got home.

I think my mum cut my hair for quite a few years after that. I also used to get her to perm my hair into waves with the leftovers of her perming solution, because all I ever wanted was curly hair. She never did it bad, but when I was 13 I wanted what everyone in my town was getting in 1993 – the spiral perm. So I went to a hairdressers. Again, they messed with my fringe, which was actually perming my short fringe so it was absolutely fucking horrid. And it being a spiral perm, it didn’t drop for months. I remember hating it, but somehow I didn’t think to clip it back. SMRT.

The next few years were fairly uneventful. I learned which hairdressers I liked and what styles I liked. Then I moved to Texas when I was 21 and started with a succession of shitty hairdressers. There were the ones who convinced me to use Aveda products, even though they dried my hair to a crisp and made my scalp itch. There was the one who never got it quite right. There was the guy – the first male hairdresser I went to – who took offence to me telling him I didn’t want him to cut my hair with a razor because my hair always frizzed afterwards (“Well, I’ve been cutting hair for 30 years, blah blah blah.” Yes, it frizzed.) Then I finally found a good hairdresser, but only a few months before I left for the United Kingdom.

In Manchester, I saw one girl who gave me “blonde” foils that actually turned out orange. Then when I pointed out that they were orange and not the colour I wanted, the senior colourist (otherwise known as Bitch) got all snooty at me and said that the orange was the colour I chose from the book, and took some convincing to fix it. The girl who cut my hair was actually really good, but she moved salons and didn’t tell me so again I was back to square one – going to random hairdressers and hoping for the best.

There was the one who styled my hair with so much gel (yes, gel!) that it crusted. There was the one who when told I was growing my hair and I just wanted a reshape decided to cut off all the length from the layers I’d been growing for a year. She was also the one who I asked not to straighten my hair and then cut it, but decided that that’s what she was going to do anyway. She thinned the ends out so much that it looked like I hadn’t had my hair cut in five years, and it also looked totally fugly. That was the only time I cried after a haircut since I was seven. That time I complained to the owner who then tried to fix my hair but it still looked like shit.

So a month ago I decided to get my hair cut in Antwerp. I went to the fanciest looking place I saw in town. The place that used the products I liked. Kreatos just off the Meir was the place I choose. The guy who cut my hair, Fabien, seemed friendly and spoke very good English and seemed to understand what I was talking about. When he was just about to start cutting, he held up a big chunk from the top at the back and went to cut about three inches off. In a big clump. Like when someone is getting a ponytail chopped off. I thought he was kidding, but now I’m sure he wasn’t. He was actually going to cut my hair like that. But while I was still convinced he was messing with me (I’d told him about my bad experience previously), I sat there patiently until he finished. He showed me the back with the mirror and it looked pretty bad. I asked to hold the mirror myself and had a look at the sides and back. For some bizarre reason, there was a giant hole of missing hair on the side that he wasn’t showing me with the mirror. I pointed this out and was like, OMFG what is that hole? To which he responded with, “I didn’t cut that.” Yeah, okay Fabien. That’s why I haven’t noticed it for the past five months. I’m sure you didn’t do it.

I have been wearing my hair in a ponytail for the past month. In a few weeks, once I arrive in Wellington, I will try to find a hairdresser. I will probably have to get my hair cut really short, just to hide the fuckedupness. Or, it will be fucked up once more.

Seriously, I hate hairdressers.


10
Feb 06

IT Pro Antwerpen: They Suck!

Yesterday, I mentioned very briefly about having some drama with the video iPod my boyfriend gave me for my birthday. Now here is the expanded version.

The iPod in question was a white 30GB video iPod. My boyfriend bought it for me on the 30th of January, and gave it to me the same day (my birthday is actually on the 31st, but my boyfriend can never wait to give presents). When I opened it the box and took off the plastic packaging, I noticed that the scroll wheel was tilted to the right and had a slight gap on the left-hand side. The scroll wheel worked, but the fault was very noticeable and the unevenness of the back and forward icons made me feel a bit dizzy if I stared at it – it looked like my eyes were off because you wouldn’t expect it to be misaligned. Also, when you pay €329 for an MP3 player, you expect quality. So no problem we think – we’ll just take it back the next day, on my birthday, before we spend a fun day in town. Right? Wrong!

The iPod was purchased from IT Pro on Eiermarkt in Antwerp’s city centre. We go in, explain the problem to one of the guys and he calls whom I can only assume is his supervisor – Dimitri. I explain that it’s brand new, it’s just been opened the night before, is unused, and very obviously has a manufacturing defect, and that I would like to swap it for another one. Dimitri tells me that it is not possible to swap it immediately in the store. I suggest a refund – and am again told this is not possible. I am told that the only way to get it fixed is to send it off to Apple for service.

His reasoning for this was that every iPod that is sold is automatically registered to a name and if it was returned they couldn’t resell it because it would be in my name. I explain that I haven’t registered it with Apple, but he still says that it’s registered to me – perhaps by the power of thought? I can only imagine.

But hang on, this is a brand new iPod with a manufacturing defect – I don’t want it serviced. I want it replaced. I mention the Apple 14-day right-to-return policy (clause 7.1!), which is that you can return anything within that time frame and it doesn’t even need to be broken, except opened software, of course. He tells me that they are not Apple and do not follow Apple policies. I question this because they are an authorised Apple reseller, but he again states that they “are not Apple”. I mention the 7-day right-to-return policy under Belgian law, and he goes on to tell me that this does not exist and that it is not Belgian law.

By now, I am pretty fucking pissed off. I say, come on! It’s my birthday! I just want to get my iPod fixed. Dimitri tells me again that all I can do is send it in for service and wait up to 2 weeks. I explain that I am not Belgian, and I am leaving the country permanently in 2 weeks and that I do not have a fixed address to send the new iPod to. He still says this is the only way to get it fixed. He tells me he could swap the iPod immediately if he “wanted to be a nice guy” but that he just couldn’t do that. At this point, I raise my voice at him and tell him this is pathetic customer service and that they are selling Apple products so they have to follow Apple return policies. He says he is going to report me to Apple for customer abuse.

At this time, there are also about 7 other customers in the store, all listening to the crap coming out of Master of Customer Service Dimitri’s mouth. Eventually, they all leave and buy nothing. You would have thought at this point he would come around but he still sticks to his ground – trying to fuck me around and rip me off. So I say, fine. I’ll call Apple. He says, “Go on then!” I ask for the number, and he gives it to me.

I spend the next 45 minutes on the telephone speaking to a helpful guy at Apple who takes all the information down and gives me some options to get a replacement iPod. He says he could courier me an iPod but it could take 7+ days to arrive – but I am moving out of our rented studio in 8 days. He tells me that, indeed, IT Pro are an authorised Apple reseller and should adhere to Apple policies. He says I should either get a new iPod on the spot, or my money refunded. He says he would be reporting the incident to the powers that be at Apple, and made a case note for Dimitri to look at and said I should now be able to get my money back.

So we tell this Dimitri fellow what Apple has told me and he still says that they can’t help me in any way! Also, while I was on the phone he was taking numerous photos of the iPod which he also said didn’t need to be replaced because “it wasn’t broken”. He goes on to tell me that now that I’ve made a case note with that serial number and my name against it, that he definitely can’t give me my money back. Eventually, he goes upstairs to call who I can only assume was his manager or the owner. He has a rather heated discussion – none of which I can hear or decipher with my crappy grasp of the Dutch language.

Another few minutes pass and he comes downstairs. He says that actually, now that there is a case note he can give us the money back. We have now spent one hour in the store on my birthday. He grumpily gives us the money back and we leave the store.

We walk down the road to FNAC, which is a Belgian chain department store that sells electronics and books. We explain the situation to the information guy and ask if we buy one from FNAC if we could open the packaging before we leave the store and check for the defect. He says, sure. We end up opening two boxes because the first also had the same manufacturing problem. Luckily, the third iPod of the day was relatively okay and I left the store a happy birthday girl with a new iPod. Thanks, Robin!

Moral of the (very long) story: Do not buy anything from IT Pro, ever. They have the worst customer service I have ever had the misfortune of experiencing – and that includes the notoriously shitty Micro Anvika in Selfridges. I wonder if this is what you get by trying to support small local businesses, as my boyfriend had gone into FNAC and considered getting the iPod there, but went to IT Pro instead.

Also, Dimitri from IT Pro is not a nice guy. In fact, he is a fucking rude cunt.


16
Jan 06

When The Postal Service Attacks!

My partner and I left the UK last November and sent a package to Portugal with some Playstation 2 games on November 21st. It was sent guaranteed delivery and was supposed to be there in about 5 days. It never arrived.

The package, or rather what remains of the package, was returned to sender to a friend of ours in Manchester. The package is COMPLETELY destroyed, and it took 2 months to be returned. The package once contained 4 PS2 games – GTA: Vice City, GTA: San Andreas, GTA:3, and Soul Caliber 2. Now it contains nothing but a mangled Soul Caliber 2 box, with only fragments of the disc remaining. The other 3 games – MIA.

I’m wondering if Royal Mail has taken to keeping wolves and/or grizzly bears in the depots.


12
Nov 05

Love Saves The Day Closes, Will Reopen

One thing that Manchester is sorely lacking in is a good café scene. Although the UK is a hop and a skip from the European mainland, specifically France and Italy, there isn’t really anywhere where you can get a decent latte.

The closest to good is Starbucks, and that is pretty damn sad. There are few cafés in town, notably the Olive deli on Sackville but it’s more of a deli than a sit-down café and the shaven head lesbian at the counter is always rude and never looks you in the eye or smiles. There is Oklahoma on High St which has an awesome kitchy gifts section and a pretty good independent DVD rental section. Some of the food is okay, but the coffee is complete shite with the exception of their hot chocolates. There is bluu in the old Fish Market which actually has good lattes, most of the time. And then there is Loves Saves The Day.

Loves Saves The Day is supposedly some sort of “Manchester institution”, which is probably only because it’s been open for 6 years. I can’t for the life of me think of any other reason why anyone would actually think it is an institution, because it fucking sucks.

They opened a store a few months ago on Oldham. I thought, “Ohh! A café close to my work!” I’ve been there quite a few times and I have to say, it’s crap. Love Saves The Day is one of those places that is fashionably expensive. As much as I would like to pay extortionate prices for food that is vaguely healthy – oh, actually, I don’t. Every time I went into the store, there were about 20 staff looking busy, but doing nothing, especially not serving customers or making coffee. They could never figure out what till to serve you at – if they decided to serve you at all. Because the store was so close to The Big Issue offices, there were always smelly homeless guys sitting on the terrace drinking “water” from paper cups. Yet, inside you can pay £12 for two coffees and two sandwiches. And the coffee was always horrid – bitter, burnt tasting, watery. Delish.

So, last month they closed up shop because apparently it turned out that their accountant was embezzling money or dodging the tax book or something like that. And sadly, they will be opening again next week. I look foward to not going there some more, because the only way they will ever become a true Manchester institution is if they stop sucking so much.


6
Nov 05

Where Do Homeless People Poo?

I’ll tell you where. Down the side street beside the Travelodge in Ancoats. Every time I walk down there I always see a big ol’ people log. They smell too. Especially after it’s rained for a few days and the poo has started to disintegrate and then it gets warm and sunny. Mmm, the smell of hobo intestines.

There aren’t any free public toilets in Manchester, not that I know of anyway. You have to pay to use the toilets at the train station and they have these weird huge brown cubicles (a fitting colour) dotted around the city centre but not on the main streets, mostly around The Big Issue offices. They usually cost about 20p. 20p! That’s 51.322 New Zealand cents! When you don’t have a home and you don’t have a job, I guess you have no choice but to run down to Spear Street and release your turtle into the wild. Which I will find.

This also poses a question because there is never toilet paper, or any other type of paper, near these poops. Unless there are poopy bits of toilet paper flying around the city (somewhat likely), I think it is more likely that there are homeless people walking the streets with dags and skidmarks.

This reminds me of a question I heard a few days ago – how do blind people know when they’ve finished wiping?


25
Oct 05

I Hate My Flat

  • Everywhere is uncomfortable – the mattress doesn’t work with the bed frame so we have to sleep on the floor. I don’t have a proper desk or desk chair, instead I have a round metal outdoor table and chair, which is really fucking uncomfortable. The couch cushions were smooshed by someone considerably heavier than me, and there is no way I’m going to replace them because I never knew how expensive cushions were.
  • It’s not private – we have loads of windows, which is nice for an apartment, but some of those windows are in a 12ft glass dome that looks out on at least 50 apartments and has no blinds. Our flat is so small that someone on the other side of the road at our level could see all of our house and everything we’re doing.
  • It’s too small – I don’t know what the square footage is but it feels like 250sqft. And my boyfriend works from home. We have a living area, and a pokey bedroom. This does not work with two people when one works from home. Let me assure you.
  • It’s fucking dusty – the floorboards in the living area weren’t laid properly and have big cracks between them. The cracks are such that shit can’t be swept or vaccumed up from them. Also, Manchester is so polluted that nasty black car shit dust is always ending up on stuff. Gross.
  • It’s broken – the oven and hobs are wired incorrectly and the fuse likes to break. All the appliances are brown and from the ’70s. The toaster says “Made in West Germany”. The fridge ices up so badly that even if it is on low it will freeze up enough in a month that the trays have been taken hostage and the ice is trying to eat our condiments. The hot water cylinder has been leaking onto the terrace and ground 5-floors below for over a year. The windows and doors all have gaps. Wood around and underneath the bath tub is rotten. Two door handles are half-falling off and one can’t be fixed because it’s been screwed in too many times and the wood is full of holes.
  • It’s stinky and gross – this is due to dust and the fact that it wasn’t cleaned properly before we moved in. The people who lived here before us were heavy smokers, and we had to throw loads of stuff away because it was yellow and covered in sticky tar. The walls are stained yellow.
  • It’s noisy – at the end of the street is a stupid bar for stupid people and a stupid Greek restaurant for stupid drunk women. About twice a week the Greek restaurant brings about 20 customers out on the street at about midnight to dance in a circle and scream. The stupid bar for stupid people just has stupid drunk people that come out at 2am and scream like they are being raped and/or murdered. Naturally, this wakes me up a lot.
  • Our landlord wanted to put our rent up an extra £100 a month – I don’t need to elaborate on this one. Crack. Squirrels.

I can’t wait to leave. ONE MORE MONTH.


20
Sep 05

You Stink

That’s right. You smell really bad. When I see you walking towards me on the street, I can tell that you smell by just looking at you. You look dirty, or greasy, or you’re smoking a cigarette. I don’t know if you can tell, but I hold my breath when I walk past you.

I don’t want to smell the stench of your bacteria-infested armpits. Why should I have to pay for your poor hygiene? How hard is it to buy deodorant? Can you really not smell yourself? I find that hard to believe because I can fucking smell you, and you smell of foot-rot and cheesy privates. How someone can smell so revolting, I’ll never know.

If you are walking down the street smoking a cigarette, like it seems everyone in Manchester does, I’ll watch the direction the wind blows your smoke in and make sure I don’t stand there. I don’t want to smell your rancid cancer. I don’t smoke because I think it’s disgusting and I certainly don’t want to smell the insides of your black, tar-ridden, crusted lungs.

You’re as bad a bus. I hold my breath when I walk past them too.